Privacy Policy

Privacy policy

This Privacy Notice will explain how our Company uses the personal information and data we collect from you.

What data do we collect:

When you contact us for a quote or order, North Devon Hire and Sales Ltd collects your name, address, phone number, position and any other information necessary to process your order.  

How do we collect your data:

You will directly provide our Company with most of the data we collect either over the telephone, via email or when you fill in and submit your Account Application form. 

How will we use your data:

We will use your data to process your order and ensure correct delivery details.  

We will have to share your name and address only, with third party companies who will deliver or collect your equipment.  We may have to share your information with the relevant tax authorities as part of our obligations.  Additionally, from time to time we may email you with special offers. 

How do we store your data:

We securely store your data electronically.  The system is securely backed up and we have appropriate anti-virus in place.  We will keep your data for a maximum of 6 years.  Once this time period has expired, we will delete your data off our system.

Data Protection Rights:

The right to access – You have the right to request our Company for copies of your personal data. 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate.  You also have the right to request that we complete information you believe is incomplete. 

The right to erasure – You have the right to request that our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our Company’s processing of your personal data under certain conditions.

The right to data portability – You have the right to request that our Company transfer the data that we have collected to another organisation ,or directly to you, under certain conditions. 

The right to complain – You have a right to complain to the Information Commissioners Office if you feel there is a problem with the way we are handling your data.  Their contact details are https://ico.org.uk/concerns/handling/ 

Marketing:

We will only use your personal information to administer your account and to provide the products and services you have requested from us.  We will not use your information or share your information with any other company for marketing purposes without your prior consent.

How to Contact Us:

If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to email us adam@northdevonhire&sales.co.uk